Privacy Policy
Learn how we collect, use, protect, and manage your personal information while respecting your privacy.
Core Horizon Behavioral Health is dedicated to the protection of the privacy, confidentiality, and security of our clients and website visitors. This Privacy Policy details how information is collected, used, protected, and disclosed when you access our website or contact us as a patient.
Through the use of our website or services, you accept and agree to our practices as detailed in this Privacy Policy.
Your Privacy Matters
Your mental health data is very private and we appreciate the necessity of keeping confidentiality and trust. We comply with the pertinent privacy regulations meant to ensure the protection of patients’ data and in particular HIPAA where relevant.
We take all the necessary precautions to ensure that your private information is safe and used only for legitimate healthcare and administrative purposes.
Information We Collect
We may collect different types of information depending on how you interact with our practice, including:
Personal Information
This may include:
- Name
- Date of birth
- Contact information
- Address
- Insurance information
- Appointment details
- Information submitted through contact or appointment request forms
Health Information
When you become a patient, we may collect information related to:
- Medical history
- Mental health history
- Symptoms and concerns
- Treatment plans
- Medications
- Clinical assessments
- Other information necessary to provide appropriate care
Website Usage Information
When you visit our website, we may collect limited technical information such as:
- Browser type
- Device information
- Website usage patterns
- Pages visited
- General analytics information
This information helps us improve website functionality and user experience.
How We Use Your Information
Core Horizon Behavioral Health may use your information to:
- Provide psychiatric and behavioral health services
- Schedule and manage appointments
- Communicate with patients regarding care
- Develop personalized treatment plans
- Coordinate care with healthcare providers when authorized
- Process insurance and billing information
- Respond to questions and requests
- Improve our services and website experience
- Meet legal and regulatory requirements
Protected Health Information (PHI)
As a healthcare provider, Core Horizon Behavioral Health protects patient health information in accordance with applicable privacy regulations.
Your protected health information may only be used or shared:
- For treatment purposes
- For payment and healthcare operations
- When required or permitted by law
- With your written authorization
We will not disclose your private health information to third parties without appropriate authorization except as allowed or required by law.
Telepsychiatry Privacy & Security
Core Horizon Behavioral Health provides secure telepsychiatry services to support convenient access to mental health care throughout Georgia.
Patients are encouraged to:
- Attend virtual appointments from a private location
- Use secure internet connections when possible
- Protect login information for patient portals or appointment platforms
- Avoid sharing appointment links with unauthorized individuals
While we take reasonable steps to protect virtual communications, no electronic communication method can be guaranteed to be completely risk-free.
Information Sharing
We may share information with:
- Healthcare providers involved in your care
- Insurance companies for billing purposes
- Service providers supporting our business operations
- Government agencies when required by law
- Other individuals or organizations with your written permission
We do not sell, rent, or trade personal health information for marketing purposes.
Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website performance and understand how visitors interact with our content.
Cookies may help us:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You may adjust your browser settings to manage or disable cookies; however, some website features may not function properly.
Third-Party Links
Our website may include links to third-party websites or resources. Core Horizon Behavioral Health is not responsible for the privacy practices, content, or security of external websites.
We encourage visitors to review the privacy policies of any third-party websites they access.
Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal and health information, including:
- Requesting access to your health information
- Requesting corrections to inaccurate information
- Requesting restrictions on certain uses or disclosures
- Receiving information about privacy practices
- Requesting copies of certain records
For questions regarding your privacy rights, please contact our office.
Children’s Privacy
We provide services for children and adolescents. We take additional care in protecting the privacy of minors and handling their information appropriately according to applicable laws and regulations.
Parents or legal guardians may be involved in care decisions as permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact:
Core Horizon Behavioral Health
Business Number: 678-804-7183
Business Fax: 678-692-7340
Email: info@corehorizonbh.com
Address: 4300 Paces Ferry Road Atlanta, Ga 30339
Core Horizon Behavioral Health is committed to maintaining the privacy, dignity, and trust of every individual we serve while providing compassionate, personalized behavioral health care.